Free shipping with every order.
0

Shipping and Delivery

Shipping Methods & Fees

All orders qualify for free standard shipping.
Each order is carefully prepared and packaged before dispatch; the processing time is approximately 7–14 business days.
For certain styles—particularly those with intricate structural designs, layered details, or specific aesthetic requirements—preparation times may vary slightly.
We prioritize ensuring your order reaches you in perfect condition over rushing the shipping process.


Shipping Destinations

We currently ship to most countries and regions worldwide.
If you do not see a shipping option for your location during checkout, it typically indicates that shipping to that region is not yet available. Please check back later or contact us for further confirmation.


Order Tracking

Once your order has been dispatched, you will receive a notification email containing your shipping details.
You can track your shipment status in real-time via the link provided in the email, or by checking the website of the designated carrier.
As international shipping involves multiple transit points, updates to tracking information may not always appear immediately or in perfect real-time synchronization; this is considered normal.


Customs Duties & Import Fees

Shipments to certain countries may incur additional charges upon delivery, such as customs duties or import taxes:
  • These fees are determined by local government policies.
  • These fees are typically the responsibility of the recipient.
If a package is returned to us due to a failure to complete customs clearance or a refusal to pay applicable fees, the original shipping costs incurred cannot be refunded.
Familiarizing yourself with your local import regulations in advance can help minimize unnecessary delays or complications.


Shipping Times & Potential Delays

While most orders arrive within the standard timeframe, international shipping can occasionally be affected by external factors, such as:
  • Customs inspection procedures
  • Weather conditions or airline schedules
  • Peak shipping periods (e.g., during holidays)
  • Local delivery system logistics
If your package tracking information remains unchanged or appears stalled for an extended period (typically more than 14 business days) after dispatch, please contact us so we can assist you in following up on the shipment.
We strive to select the most stable and reliable shipping methods available to ensure that every package reaches its destination safely and smoothly.